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For renters (US)

You can update your credit card in your account at anytime.

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Outdoorsy works hard to ensure that all members are safe, insured and qualified to drive. Becoming a Verified Driver is a required step to …

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We offer our $500,000 coverage in all states, but there are some limitations to how this coverage works in New York due to its unique …

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Purchasing gift cards Gift cards are not available to purchase at this time. Redeeming gift cards

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Outdoorsy owners carefully curate each listing, but in rare cases, you may discover an issue when picking up the RV. If any item listed …

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Peace of mind can be hard to come by these days, but you can find it easily by purchasing the Premium protection package while renting …

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It’s always a good rule of thumb to take a safety first approach in any vehicle. That’s why all states require seat belts for every …

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“I sent you an email.” “I didn’t get it.” We all know how this conversation goes. The real person to blame is actually not a person at …

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Even the best-planned trips can be impacted by an unexpected event or unplanned interruption, illness, road closures, traffic accident, …

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Outdoorsy allows hosts to choose among three standardized cancellation policies (flexible, moderate, and strict) that we enforce to …

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Planning a trip is an exciting time. But, you’re smart to pay attention to the finer details before making any commitments. That …

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Typically, rentals will include a base amount of miles and hours for free, and then charge for additional usage. Please refer to …

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It’s up to the discretion of the owner. You can find this info at the bottom of each listing, but feel free to message the owner directly …

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Depends on the person! Owners may respond in a few minutes or a few hours—or even make a decision about a reservation request right away. …

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Each RV owner on Outdoorsy is free to set their own terms for mileage. Some miles may be included in base rental rates and can be …

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Search, book, roll. Just key your desired dates and location into the search field on Outdoorsy.com to discover a host of awesome RVs. …

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You will either pick up the vehicle directly from the owner or from one of our managed partners who stores multiple vehicles. During both …

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So you’re on the road, having a blast in the rig you rented from Outdoorsy, and you’re itching to extend your trip? Or maybe your …

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Yes, however refunds are determined by the owner, so please contact them directly. The Outdoorsy support team can’t process any refund …

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Outdoorsy insurance doesn’t cover travel to Mexico, but all other location restrictions are up individual owners. Some owners, for …

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If you cancel a reservation, your refund amount is determined by: Your host’s cancellation policy.

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While one-way rentals are definitely a possibility, it comes down to each individual owner and their policies. An owner may opt to allow a …

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A lot of our owners are pet lovers, but may have restrictions on pets in their vehicles. Check the rules section of each listing to see if …

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Seems like a dream, but oftentimes, yes! Delivery options are at the sole discretion of the owner, but we’ve seen great results. You can …

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Generally, if the RV is 45-feet long or less, and you aren’t towing something over 10,000 pounds, then you usually don’t need a special …

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Yes! Not only that, but international travelers are covered under our insurance program. Many of our international travelers love this …

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Our guests complete a two-step verification process upon booking a unit through Outdoorsy.  If a driver does not automatically pass or is …

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