Overall, we had a somewhat mixed experience. The owner was responsive, communicated well, and accommodated our requested pick-up time, which we appreciated. All major systems (plumbing, electrical, etc.) worked properly. While I was on my way to pick up the RV, the owner mentioned it had a few cosmetic issues awaiting repair. I appreciated the disclosure but wish it had been made earlier. I wasn't expecting a brand-new RV, but Outdoorsy sets the expectation of a clean, well-maintained, hotel-like experience, and this RV fell short. The RV needed a thorough deep cleaning. Old dog food left under the sink caused a major odor throughout the RV, and the cabinets and bunk area contained a significant amount of dirt and debris. Nearly all the window blinds were broken, the A/C leaked water from the roof, the main mattress was worn out, and missing wood trim above the bed left exposed screws and nails. A family member bumped their head on the exposed hardware, creating a legitimate safety hazard. At full commercial rental rates, I expected a much higher standard of cleanliness, maintenance, and overall condition.

We had the best trip! Booking was easy! Pick up and return was also very easy! Great communication! Pricing seemed very fair as well! I will definitely return! Can’t wait to book our next travels!

Casey was great. could have used a little more instructions at pick up, but all and all we loved it. Thank you

We had a great experience. Kaci was very communicative and flexible with us. It was our first time renting an RV, so we needed everything explained to us. And she was terrific. We would happily run from her again.

Great RV experience. Kaci was very accommodating. Seamless pickup and drop off. Clean, comfortable RV.