2016 Keystone Hideout

Communication & Owner Responsiveness

Renters consistently praise the owners, Haley and Brett, for their exceptional communication and responsiveness. They are described as 'helpful in every way,' 'easy to communicate with and very accommodating,' 'on point,' and 'very responsive and understanding.' Reviewers appreciate that the owners are 'always available if you have any questions' and made the rental process 'smooth,' even assisting with forgotten items or delivery and pickup without hassle.

Vehicle Condition & Amenities

The trailer itself is a key highlight, often described as being in excellent condition and well-equipped. Renters found it 'comfy,' 'cozy,' and a 'perfect size and set-up for us.' The vehicle typically comes 'stocked with things I forgot to bring,' including 'plenty of utensils and cooking stuff,' and is noted for being 'very clean.' The 'comfy bed' and effective AC (despite a rare malfunction) were also frequently mentioned positives, indicating a high standard of comfort and convenience.