2018 Family Forester

Pick up was quick and easy and we had called in to have it picked up when we were done and they did, so that was convenient. Only complaints I have are the several black widows on the trailers! We rented 2 trailers for our group and had a total of about 15 black widows on the trailers. With kids and dogs running around, that needs to be mitigated. Also when I picked up the trailer there was a bracket hanging loose underneath and the guy that helped me check out said, “it’s ok”. But, it was for the stabilizer and it wasn’t as stable as it should be and I wasn’t able to retract it so that tells me they aren’t maintaining them too well. Trailer comes with plenty of towels, sheets, and blankets, kept us cool, and gave us a place to sleep!

Host was great. Pickup and drop off was easy. We ran out of water within the first 24hrs so not sure if the tank was all the way full when picked up even though they said it was. We only washed dishes and used the bathroom, no showers, so no way we used up 45 gallons that quick with a few bowls and 3 cups. Either way, inconvenient to pack it all up and go get more water. None the less, great trip. My pickup feedback would be to make sure we get a little more of a run down with things before taking off. My wife asked a bunch of questions but still didn't feel like we knew enough about how to operate to handle the camper. Luckily, the other people we were with knew more about it than we did because they had their own camper so helped out.

Thank you for your timely delivery of our six units. Several of the units had battery problems. One had toilet problems. One had propane problems. The units were clean yet aging. We will rent again.

Thanks to Anna (manager) for working with us at the last minute! Great time and we will be sure to always use Garvin RV for our camping trips!