Their service is terrific! Easy pick up & drop off. Unit was in good shape. Everything worked great. Brad gave me a great tour on how everything worked when I picked it up & I had no issues while setting it up by myself. They responded quickly when I had a few minor questions. I will definitely rent from them again. Thanks guys for a seamless process! Kristin

The gentlemen that run the RV Rental Factory were great to work with. The RV was in good condition and they were readily available anytime I had a question. They were very upfront, honest, and flexible with our schedule as well. I would rent again!

Fantastic RV & Exceptional Owners — Perfect for Our Family Holiday Trip We had an amazing experience renting this RV from Patrick and Shane for our Thanksgiving trip to Kansas City. They were incredibly friendly, responsive, and helpful throughout the entire process — both before and during the rental. Pickup and return were seamless and completely hassle-free, which set the tone for a great trip. The RV itself was in excellent condition and far superior to any we’ve rented in the past. The slide-outs made a huge difference and gave our family of four a ton of space to relax. Our twin 3-year-olds turned the loft into a playroom by day and their own cozy bedroom at night — they absolutely loved it! Meanwhile, my wife and I enjoyed having our own space to unwind on the comfortable couch once the kids went to bed. The RV was well stocked with cookware, kitchenware, indoor/outdoor games, and thoughtful touches throughout. The TVs with Roku were a big hit with the kids, especially since our campground had good WiFi. The heat worked perfectly during the cold KC nights, and having Apple CarPlay made the long drive easier for navigation and music. The E450 cab had plenty of power and was a smooth, confidence-boosting drive. Although the awning had been damaged by a previous renter, we didn’t miss it at all due to the chilly weather. Everything else was in top shape, and it truly felt like a cozy home base while we visited family for the holiday. Patrick and Shane clearly care about their RV and their renters — they thought of everything, from manuals to clear labels and reminders that made things simple for even a novice RVer. We couldn’t have asked for a better experience and would rent from them again in a heartbeat. Highly recommend!

Everything on the RV was in great condition, and it was funtional. The rental people were easy to deal with and very responsive to any questions or concerns I had. I would definitely rent from them again!