We booked easily thru Outdoorsy. We connected with our host quickly & arranged our pickup date & time. About a week prior to our departure we received a video of the vehicle systems & controls. This was very helpful as at pickup we were able to step through everything & ask specific questions. The vehicle was easy to drive. The unit was clean. Host was easy to reach & quick to respond. We only had one issue. We struggled to get hot water to the shower. We were on a short trip, so we improvised as we had hot water at the sink. All bedding was provided. Rear bed is a little high. A small folding step stool may be helpful if you're not agile. The pop-up sleeper takes two people and some muscles, but is a larger sleeping area with ample space for phone, glasses, water bottle, etc. The ladder is easy to setup and climb. The front seats swivel and are very comfortable for relaxing or napping on a rainy afternoon. We didn't cook in the camper and only stored a few items in the refrigerator. All in all a great option for short getaway!