2017 Thor Motor Coach Siesta

Vehicle Condition

Renters consistently emphasize the mechanical condition and functionality of the RV. Negative experiences involved significant issues such as electrical system malfunctions, unsafe entry steps, a broken heater, soft flooring, and water leaks, which severely impacted the trip. Conversely, positive feedback highlighted RVs that drove smoothly, handled well, featured good layouts, and had all systems working perfectly, with one reviewer comparing the ride to a 'Cadillac.' The operational state of the vehicle is crucial for renter satisfaction and safety.

Owner Responsiveness

Renters frequently comment on the owner's responsiveness and communication throughout the rental process. Positive remarks highlight owners who were thorough in explaining RV functions, patient, and readily available to answer questions and provide support during the trip, even attempting to resolve issues. However, negative experiences included critical issues like significant delays in delivery, which caused substantial trip disruption, or even last-minute booking cancellations. This demonstrates that clear, timely, and supportive communication from the owner is paramount for a successful and stress-free rental.