First time renting a trailer, and Ronald made it easy. He answered all our questions before and during the rental: the wiring to install for the lights, how the water, gas and electrical systems work, and how to hitch the trailer to the car. He even lent us an extension so the hitch ball would sit at the right height, plus a cushion to make things more comfortable. Very welcoming throughout. We just finished two weeks around Lac Saint-Jean, going through Québec City and Tadoussac with our two young kids. We stayed at several campgrounds in the region and everything worked perfectly from start to finish. The trailer tows easily with a CX-5, and the compact size is ideal for a small family. Thanks Ronald, we'd recommend him without hesitation!