2018 Heartland RVs Sundance

This couple is apparently new to renting a recreational vehicle. The camper was minimally stocked without even a towel to dry dishes, no floor mats and no cooking utensils, pots or pans. There was a roll of paper towels on a hook, but it's position meant the towels had to be taken down to open the microwave, which was not easy. I was advised that Outdorsey recommended the awning not be used, but discovered it appeared the real reason was that the awning was beginning to rot and had holes in it. I received a text about an hour before the camper was set to arrive telling me the heater and AC were not working and that the owners had placed temporary units in the camper. The AC, which I did not need, was especially inconvenient and blocked the limited seating area. It also appeared to contradict the owner's insinuation that this was a recent problem.

We had a great experience for our first trip to the Oregon coast. They dropped it off to our campsite and got everything hooked up and set up for us and then walked us through everything in the RV. It was very nice to be able to go out and play and have our own little place to come back to and relax.

The Host canceled the booking 4 days before departure. This is an automated posting.

Everything was great except for the fridge did not get as cool as we wanted it to. By the time we noticed it not cooling, it was the end of our short 2 night campout. Owners were easy to communicate with and very kind. They were very punctual as well. Thank you all for the great service.

Communication with the Couple renting the unit was easy and convenient with prompt responses. We decided to have the trailer delivered and picked up which gave us the ability to bring another toy along.. The Trailer was well stocked with essentials for trailer camping and we need to buy nothing extra to stay other that food and clothes...