Very responsive and answered all questions promptly. The vehicle was clean inside. The cooler provided is poor quality and did not have a drain which made it difficult to keep food out of the melting ice. The vehicle maintenance was concerning as the tires were worn to the wear bar, there was a shaking in the steering wheel and pulsating in the brake pedal when braking. Vehicle would actually slow down when going down hill, definitely an issue with the brakes. Front brake pads had barely any pad left. Windshield wipers also needed to be replaced and the check engine light was on. Two tiny pillows were provided which were dirty and didn’t have pillow cases, we bought our own. The frying pan provided had coating that was flaking terribly, we bought our own as well. Overall we made it all work and it wasn’t a bad price for what it was.

It was perfect for what we needed. The host was amazing! Marina checked in with us during our trip, gave us recommendations, and was kind enough to give us a lift back to our hotel after we dropped the van home. Can’t recommend enough!

The van was a great road-tripper! And the ladies were so accommodating and helpful. Would highly recommend their rentals to anyone looking to explore the Canadian Rockies!

Everything went really well with the van rental! The van was very practical and comfortable for our road trip, and everything was exactly as expected. Communication with the owner was easy and smooth throughout the rental. We had a great experience and would definitely recommend it!