Membro di OutdoorsyOspite dal ottobre 2020

Comunicazione

4.9

100% di tasso di rispostaRisponde generalmente in meno di un ora

Chi è Elissa Jane Mastel

Home is Where You Park It!! Greetings, my name is EJ, and me and my crew are excited to host you for your upcoming adVANture! Formally a full-time vanlifer, I am stoked to help you plan out your itinerary, and fulfill all of your VANtasies. We have three vans in the fleet: Mystery Machine 3000, my former home on the road, La Vida Luna, named after the cat that lived in her with her first owner, and the brand spankin new Happy Glamper. All three vans are Wayfarer Vans conversions, with kitchenette, seating, storage, comfy bed, shelves, and a sink. The Ram Promaster is easy peasy to drive with nimble steering, and backup camera and fits right in a normal parking spot. We would be elated to help you book your trip, figure out an itinerary, and tell you some of our favorite under the radar spots for camping and exploring around Colorado and beyond.

4.9

Membro di OutdoorsyOspite dal ottobre 2020

Comunicazione

4.9

100% di tasso di rispostaRisponde generalmente in meno di un ora

3 veicoli in affitto

Ram Promaster Hightop Wayfarer Conversion 2019

Ricordi di viaggio con il veicolo di Elissa Jane Mastel

Vedi tutte le recensioni

Ronald G.

5febbraio 2024

Amazing trip in the mystery machine wouldn’t have wanted any other van to accompany me and my adventures!

risposta di Elissa Jane

So glad you guys had such an epic CO adVANture in the Mystery Machine, can't wait for you to come back and do it again soon. Thanks for being such awesome guests.

Amy G.

5ottobre 2023

Douglas D.

5settembre 2023

Good.

Juliana K.

5agosto 2023

We had a great time in LUNA! it was our first time in Colorado and she got us around everywhere we needed to be! Elissa was top notch on communication and this was incredibly convenient coming from the Denver airport.

risposta di Elissa Jane

So great to host you, thanks for being awesome guests!

5 Photo inviate da Juliana K.

Bonnie G.

1agosto 2023

To get a reasonable pickup time we were charged an extra $100.

risposta di Elissa Jane

Bonnie,We communicated many times leading up to your booking. You never mentioned needing a DVD player, this is not something I offer. My vans are very simple set ups that are camper vans, which work great. You received this van in excellent condition, professionally detailed and clean, full tank of gas, exactly as photographed, serviced regularly, with solar power, and all the amenities as described in my listing.You asked me at the last minute for an early pick-up. In the messages you can review where I told you there was a half day charge and what it was which was also sent to you in the app to approve in advance. You were insistent that you needed the van early and I went out of my way to change the cleaning crew's appointment time, rearrange my schedule, and rushed to get the van ready early for you. I also added the early pick-up to the rental which you could have approved or said no to in advance of your booking. This was not a surprise that sprung on you in any way.I think the biggest disappointment was how you and your husband treated me at pick-up. When you arrived, you were extremely rude, but not as rude as your husband Doug who insisted on being incredibly unkind, speaking to me with a condescending tone, telling me to sit down and wait when I was trying to give you a tour of the van, insulting me calling me names, and then the worst of it was him yelling at you to "shut up." Watching him abuse you like that was extremely unsettling. I considered canceling the reservation right there. I want you to know that was absolutely disturbing to watch.

Steve B.

0luglio 2023

Elissa Jane Mastel canceled the booking 6 days before departure. This is an automated posting.

Martin R.

5luglio 2023

Elissa Jane was extremely responsive, kind and helpful before and throughout the trip. We had 2 minor issues with the van, which are random things that can happen, and she reacted rapidly both times, making sure we could fully enjoy our vacation. She even drove us back to a store where we had forgotten a bag after we had returned the van, which was extremely kind and generous of her. I would rent from her again anytime.

Grace H.

5luglio 2023

risposta di Elissa Jane

Thanks for the 5 stars <3
Loved hosting you guys, hope you had a great show!

Christina P.

5giugno 2023

Such a great experience camping in this van 🙌🏻

risposta di Elissa Jane

I loved hosting you! You were the ideal guest and you are welcome back absolutely anytime! :)

Marcus S.

5marzo 2023

Had a fantastic 2week+ adventure with the happy glamper throughout Colorado!

risposta di Elissa Jane

So glad you had an epic time! You were a delight to work with and I hope you come back and rent from me again soon!

5 Photo inviate da Marcus S.

Blake B.

5gennaio 2023

We had the best time in this van. We went in the winter and stayed warm and comfy. Elissa was great to work with and we will use her in the future!

risposta di Elissa Jane

So great to host you guys, and I'm so glad you had such a great trip! Come back and see me again sometime!

4 Photo inviate da Blake B.

Maya O.

5novembre 2022

Awesome trip! Elyssa was supper communicative and helped us out in a pinch. Would definitely rent this van again

risposta di Elissa Jane

So glad it worked out, and that you had a great time! Definitely would love to host you again soon.

5 Photo inviate da Maya O.

Cristina C.

5settembre 2022

Our first time renting a camper van and we feel so blessed to have run across this camper van and EJ. She answered all our questions and was available during our trip (we had no issues so never needed to reach out). The van was comfortable and we slept so great! We can wait to rent this one again real soon!

5 Photo inviate da Cristina C.

Liz W.

5settembre 2022

awesome van with great amenities. highly recommend!!

3 Photo inviate da Liz W.

Jennifer M.

5settembre 2022

Super friendly and helpful. Walked me through everything in the van. Had a great time and the return was super easy! Will definitely rent through them again.

risposta di Elissa Jane

Thanks for the awesome review, you were an awesome guest! Would love to host you again soon Jennifer!

Nora S.

5agosto 2022

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Chi è Elissa Jane Mastel

Comunicazione

3 veicoli in affitto

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