4.4
Membro di OutdoorsyOspite dal ottobre 2019
About Kelsey's RV rentals
4.4
Membro di OutdoorsyOspite dal ottobre 2019
Nessun veicolo disponibile per ilo noleggio
Kelsey Luke non ha attualmente veicoli disponibili.
Ricordi di viaggio con il veicolo di Kelsey Luke
Jessica C.
5settembre 2021
Matt H.
5agosto 2021
Saralyn C.
2agosto 2021
We had a terrific trip to Rocky Mountain National Park in the van. Kelsey was very responsive - from our initial booking of the rental throughout our time on the road. She is working on a manual for the specifics of the van, which will be helpful to renters going forward. The layout of the van is perfect, easy to live in, and very comfortable. After the van was returned, however, Kelsey blamed us for water damage and mold that was found under the floorboards. Although, upon drop off, we all noticed water marks appearing to come from inside the wooden enclosure of the water tank, we had absolutely no indication of any issues while using the van during our 2 night rental, nor spills of any kind that would cause such damage. Needless to say, getting blamed for what appears to be a mechanical issue or ongoing leak was an enormous surprise, hassle and disappointment. Because of that dispute, having to settle for our security deposit through Outdoorsy, and mechanical issues that clearly need to be addressed, this is only a 2 star review instead of a 5 star review.
3 Photo inviate da Saralyn C
Lacee K.
5agosto 2021
