3
Membro di OutdoorsyOspite dal maggio 2023
Comunicazione
393% di tasso di rispostaRisponde generalmente in meno di 6 ore
Chi è Unique Hutchinson
Thank you for visiting our site! We are a family-owned business based in Glen Allen, VA. As a family, we enjoy creating mindful memories and going on new adventures. We’d love for your family to go play and experience your next adventure in our family-owned bunkhouse. If you have any questions, please feel free to drop us a line or two and we will be sure to get back to you as soon as possible.
3
Membro di OutdoorsyOspite dal maggio 2023
Comunicazione
393% di tasso di rispostaRisponde generalmente in meno di 6 ore
Ricordi di viaggio con il veicolo di Unique Hutchinson
James S.
3maggio 2024
Owner needs to improve her communication, I was the one initiating all the conversations, confirming booking, a few days before arrival, morning of return, etc.
Upon arriving at site we were informed of a water leak by the host, it was outside at the connection point. Later on we realized the toilet was leaking significantly, flooded the camper when we went for supplies & dinner. Had to use the only set of towels provided to clean up water. Hosts husband is a plumber, he came over and fixed it for us, installing a valve we needed to turn off and on whenever using it, still leaked slightly but manageable. Provided booklet in camper says what’s provided, but was actually missing. I pointed this out on next day of rental and never got response. We needed to buy new towels, knives, peelers, coffee mugs, wash clothes and dish towels, etc.
Trailer itself beautiful & nice layout. Mattress in bedroom could be upgraded to something comfortable. Disappointed the awning was not included in rental.
Upon arriving at site we were informed of a water leak by the host, it was outside at the connection point. Later on we realized the toilet was leaking significantly, flooded the camper when we went for supplies & dinner. Had to use the only set of towels provided to clean up water. Hosts husband is a plumber, he came over and fixed it for us, installing a valve we needed to turn off and on whenever using it, still leaked slightly but manageable. Provided booklet in camper says what’s provided, but was actually missing. I pointed this out on next day of rental and never got response. We needed to buy new towels, knives, peelers, coffee mugs, wash clothes and dish towels, etc.
Trailer itself beautiful & nice layout. Mattress in bedroom could be upgraded to something comfortable. Disappointed the awning was not included in rental.
risposta di Unique
Unfortunately this review left was inaccurate and no factual information.
There were no communication issues with the renter. We confirmed drop off and pick up times at least 5 days prior to date.
There were no communication issues with the renter. We confirmed drop off and pick up times at least 5 days prior to date.
5 Photo inviate da James S.
