4.7
Membro di OutdoorsyOspite dal febbraio 2022
Comunicazione
583% di tasso di rispostaRisponde generalmente in meno di 6 ore
About Open Route's RV rentals
Veteran owned RV Rental company based in Las Vegas Nevada. My family and I want to offer the best experience you can possibly have with our beautiful 2020 Thor Motor Coach, Mercedes Château 24DS. This rig has all the bells and whistles that comes along with the Mercedes brand. Luxury interior that ensures your ride is smooth and effortless. 16 miles to the gallon. This rig sleeps 5 comfortably, with 2 pop out slides, the interior transforms into a spacious living and dining area that the whole family will enjoy. This is the perfect rig for you to make memories with. Open Route RV Rentals strives to provide high quality customer service and to ensure your trip is amazing.
4.7
Membro di OutdoorsyOspite dal febbraio 2022
Comunicazione
583% di tasso di rispostaRisponde generalmente in meno di 6 ore
caricamento in corso
caricamento in corso
caricamento in corso
Ricordi di viaggio con il veicolo di Open Route RV Rentals
Jason G.
1ottobre 2025
We rented two RVs and both RVs ran well and got good gas mileage. The reason I am giving 1 star is what we were charged upon return of the RVs over $2,000 for repairs. For the RV I was driving I was told the cable on the recliner to release the footrest was broken by me. I was charged $517 for the repair. I was told the recliner worked before I took it and found the first time I tried to use it I pulled the cable and it wouldn't release the footrest. Nothing broke, it just simply never worked. I just assumed the footrest didn't work and never tried it again the rest of the trip. Keep in mind, this RV is 8 years old and has had 100 other renters before me and no value was given to the previous wear and tear to this product nor any depreciation of the product over the last 8 years. I was just charged $517 to replace it as if it were brand new and I was the first to use it. I would give careful consideration of renting this as you just don't know what unforeseen expenses will lie ahead for you. In our situation with two RVs it was to the tune of $2k in damages. The Chateau is difficult to use the features when the slides are in. All drawers in bedroom and most in the kitchen are inaccessible due to the slides cover them up when driving. We found many times that we had to find a place to stop to push the slides out to access the drawers to get clothing or kitchen utensils. The View didn't have this same issue the layout of the kitchen and bedroom is much more user friendly. Both myself and my friend that rented the other RV were totally taken by shock to the charges for damages. I felt I took care of the RV as if it were my own RV during the entire time I was in possession. Make sure you do your due diligence in checking over and videoing everything in and around the RV to validate what condition it is in prior to accepting it. This still won't fix the problem I encountered as there may be more parts in these RVs that are teetering on the edge of breaking due to normal wear and tear and it seems if they break on your watch, you will be responsible for the entire bill!!! Be careful!
Carol M.
5luglio 2025
We had a great experience in the Thor Chateau! We would recommend this vehicle. Tony was great explaining the ins and outs of the RV! His communication was great too!
7 Photo inviate da Carol M
Troy A.
5maggio 2025
Karen S.
5ottobre 2023
Marco M.
5ottobre 2023
Amazing experience
Curtis S.
5ottobre 2023
Tony RV (as my kids called him) was extremely friendly, eager to help and make sure your trip went well, available for advice, accommodating for our pickup and drop off needs. Couldn’t have asked for a more pleasant first time RV rental.
risposta di Open Route
Thank you so much for allowing our family to serve you and your beautiful family. We look forward to hosting you again in the future.
Layla B.
5maggio 2023
Everything was perfect. We will definitely reach out if we are ever needing an RV rental in Vegas again.
Peter F.
5novembre 2022
I highly recommend Open Rout RV Rentals. Tony was awesome to deal with, and the vehicle was in pristine condition, and excellent to drive, tour and sleep in.
Eduard P.
5novembre 2022
We had an amazing experience renting from Open Route. My wife and I were celebrating our 10 year wedding anniversary. We went from Vegas to Zion to North Rim and back with a few stops along the way. Tony was great to rent from and even got us custom donuts too!
Corinne C.
5novembre 2022
Jeff M.
5ottobre 2022
Gordon F.
5luglio 2022
Highly Recommend! When our original RV reservation cancelled within 24 hours of pick up, Open Route RV saved the day. Not only did they get the rental ready for us in a short amount of time, they added extra surprises for our children who were celebrating birthdays during our trip.
risposta di Open Route
Thank you so much, your family is amazing. We are so glad you allowed us to be apart of your vacation. We hope to see you in the future
Greg C.
5giugno 2022
I would highly recommend Open Route RV. My wife and I recently took a western excursion visiting the national parks in Utah and in Arizona. We rented the Mercedes Château RV which was an incredible vehicle. It was well equipped, comfortable and well supplied. But above all else, Toney the owner, provided incredible support and assistance. In addition to looking out and providing even the small details to make the trip more enjoyable, he even bought several pastries to spell out Happy 60th Birthday! It was my first time to operate an RV. He was responsive and available with any question that I had. Even when we had a mishap, he was gracious and encouraging. I can’t say enough good things about Toney. I would strongly recommend and highly encourage you to consider using Open Route for your next adventure. I cannot say enough good things about his operation and his business. I can assure you that his attention to detail and to service will provide you with an incredible experience.
