Membro di OutdoorsyOspite dal maggio 2021
100% di tasso di rispostaRisponde generalmente in meno di 6 ore
About Sean and Neva's RV rentals
Hello, we are Sean and Neva. We have two amazing kids, one awesome camper and no pets at this time. As big outdoorsmen, we are advocates for family time in nature. We bought our camper to build memories while living an adventurous camper reality (when we can). When we can’t be out living the dream in the mountains we offer it to you so you can. Our loss is your gain. We hope The Flying Dutchman is your home away from home and that the memories you make will last a lifetime.
Membro di OutdoorsyOspite dal maggio 2021
100% di tasso di rispostaRisponde generalmente in meno di 6 ore
Nessun veicolo disponibile per ilo noleggio
Sean and Neva Kelly non ha attualmente veicoli disponibili.
Ricordi di viaggio con il veicolo di Sean and Neva Kelly
Michael R.
5luglio 2023
Sean and Neva were amazing to work with. They responded quickly to any requests and questions. They were very accommodating. The trailer was clean and had everything we needed for our trip. They went above and beyond to make it enjoyable for us and our children. We will definitely rent from them again and highly recommend them.
risposta di Sean and Neva
Thank you Michael! You and your family were amazing and we sure hope next time your in town we are able to rent to you guys again! Hopefully on the next adventure on the Flying Dutchman the bugs won’t be so bad at the campin spot! Dang mosquitoes!
Jason H.
5agosto 2022
Sean and Neva are great! Very accommodating and friendly. The prizes for my daughters was so thoughtful! We will definitely rent from them again!
risposta di Sean and Neva
Thanks Jason. We really enjoyed working with you and your family. We’re so glad your trip went well, that you all built good memories and that your daughters enjoyed the basket goodies. It’s fun making those up for the kiddos. We hope to connect again for your next trip.
Lauren B.
5giugno 2022
Great couple to work with. We enjoyed our stay on our camping trip!!
risposta di Sean and Neva
Thanks Lauren!!!! It was a pleasure working with you, we appreciate you we would recommend you to anyone as a renter!
Matt M.
5giugno 2022
risposta di Sean and Neva
Thank you so much! It was wonderful meeting you and your family! Hopefully next year there will be less snow and rain!!!
Nisim S.
1ottobre 2021
It was a nightmare that still didn’t get to a results we got the camper without any electricity or heating or hot water in the middle of below freezing in Jackson Wyoming I had my four employees in that condition for the first 3 nights instead of getting help from the owner we got blamed for the damage that made by the owner that was the one that plugged in the electric.very bad idea to use this service because the company will leave you alone with the owner that they never meet in person and never check is nature or behavior very uncomfortable situation
risposta di Sean and Neva
Again, Nisim, we are sorry the experience turned out so poorly on both ends. We are highly disappointed as well. We did try our very best through the whole rental. Your guarantee regarding the specifics of the delivery location has cost us thousands of dollars because the information provided to us was incorrect. We handled that as graciously as possible. We addressed all issues immediately when you told us. We drove down there the next morning, as soon as you communicated there was a problem. We hired a professional right away as well. We were in constant communication with you - asking questions, giving answers, calling Outdoorsy, utilizing any resource we could to make a tough situation as good as we could have. We made another 4 hour trip down there when you wanted it moved to a second location, which was never in our original contract. The weather was typical fall weather - cool, overcast with moments of sunshine. The camper was stocked with multiple blankets, sleeping bags and you had a space heater to get you through until the technician could complete the project. The camper was located in the middle of Jackson - if an emergency arose, there were multiple alternate options available. When we informed you with the plan for the camper repair, your only reply was OK - your response and lack of communication insinuated that you all were ok, were being flexible and understanding. Your departure, two days early from the agreed upon rental period left the camper unoccupied and the only reason we found out is because we contacted you to check in. When we arrived to pick up the camper, we were unable to get access to the camper because it was behind the locked fence that only you could help us with and even the property owner could not open. We waited for 2 hours and you were unavailable. Once inside we found the camper to be filthy with broken and missing camper parts and items. Like you, we are glad this experience has ended. We truly do wish it had been better for both parties.
Shawn O.
5settembre 2021
Sean was great! He was super helpful and answered our calls when we had questions. They delivered and picked up trailer for us which was great because we were pulling a trailer full of dirt bikes. They left us a basket of goodies which our boys loved. We would rent from Sean and Neva again no questions asked.
risposta di Sean and Neva
We are so glad you all had a good time. It’s awesome that we can be part of making a families vacation just a little bit more amazing. It’s always my favorite part to hear that the kids enjoyed the basket. Thank you for the great review. We hope to work with you again sometime!
Ingrid P.
5settembre 2021
risposta di Sean and Neva
Ingrid - we love working with you and getting to know each other a little bit more each time! It’s always a pleasure. 😊
Abbey A.
5agosto 2021
We had the most epic time in the Flying Dutchman. As Floridians in the heat, we don't have much experience with travel trailers. This trailer was a breeze to operate and transport. It has it all and gives you the feel of a luxury hotel with the comfort of home. The owners Neva and Sean were beyond helpful in arranging for our trip. We had numerous emails, phone calls and even an exploratory visit for them to check out the uncharted location that could only be described as coordinates. Not only did the Kellys go above and beyond in communication, they also over-achieved in service as they delivered the camper to us when we got off our plane with a rental car. I never anticipated such a glorious trip considering there were 5 adults and one 7 year old. Even my 92 year old grandmother was at ease aboard the Flying Dutchman!
risposta di Sean and Neva
Abbey! Thank you for such an amazing review! It was such great time meeting some of your family and they were such wonderful people! We are so glad the wedding went well and we were able to help in your travel plans and that you were able to see and spend time in the amazing outdoors while staying in the Flying Dutchman! We hope to see you soon!
Jordan S.
5agosto 2021
These guys were awesome. Everything worked smooth. Have zero complaints about our experience!
Kory C.
5luglio 2021
The Kelly’s were amazing! They were available at any moment we needed to communicate. They were so thoughtful and left us a gift basket, which our whole family enjoyed. The trailer was amazing! Super clean, no issues. If we return to Idaho, we will definitely rent his again. Great experience, thank you Sean and Neva!
risposta di Sean and Neva
We are so glad to hear that you had a good time. It’s extra special to hear that you all enjoyed the gift basket. We really enjoy making those for each renter and personalizing them the best we can. If you return to Idaho, we’d love to share the Flying Dutchmen with you again.
Sarah A.
5luglio 2021
We had a great time in the trailer. It was clean & efficient for our needs! Our kids loved the spacious bunk beds. The AC was amazing. Loved it!
risposta di Sean and Neva
Thank you. We love the feedback and are so glad it was such a good experience. Happy to know you all had a good visit.
Nick W.
5luglio 2021
The “Flying Dutchman” was perfect for our family vacation. The camper was in excellent condition and provided a great home away from home. The upgraded bed mattress was a very welcome surprise! Sean and Neva were amazing. They were very responsive and answered every question we had. We highly recommend renting from Sean and Neva.
risposta di Sean and Neva
You guys were great to work with. We appreciate your outstanding communication and friendly smiles. Thanks for the nice review and making ‘the business’ so enjoyable.
Ingrid P.
5giugno 2021
Unbelievable experience! I could not have asked for more. The unit was clean well, WELL-stocked. I was able to cook great meals in the fully-equipped/stocked kitchen, totally comfortable sleep in the bedroom. I've seen some dingy campers - which made me totally appreciate the ample bright lighting and windows. I was surprised to see the TV/CD player, and even Bluetooth speakers (inside AND out!) made me feel all the comforts of home in a beautiful, clean, easy-to-use unit. I truly enjoyed being able to cook, shower, sleep, relax in such a roomy and comfortable place in the middle of nowhere! Sean and Neva are exceptional hosts and I will definitely rent from them again.Thank YOU!!!
risposta di Sean and Neva
Thank you so much for the amazing review Ingrid! It was such a pleasure meeting you and seeing your slice of heaven! See you again soon!
7 Photo inviate da Ingrid P
Andrew S.
5giugno 2021
Sean and Neva were fantastic!! Everything about our experience contacting, renting, and meeting them was 5 star. I highly recommend them. Best of all we feel we made new friends. Our stay at the West Yellowstone KOA couldnt have been better and we owe them a huge thank you!
risposta di Sean and Neva
This is a wonderful review. We feel the same way - new friends have truly been made! We hope the rest of your trip has been just as good. Thank you for being so great.
