Membro di OutdoorsyOspite dal luglio 2020

About Doug 's RV rentals

We live in Winter Garden Florida just outside of Orlando. We love to take road trips and see the country. Some of our favorites are out west to the mountains of Colorado and the coast in California. When we aren't traveling we spend our time at the theme parks in Orlando... Magic Kingdom is our Favorite! If we aren't there you will find as at the beach - Marco Island is our favorite!

Membro di OutdoorsyOspite dal luglio 2020

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Doug Fabijanic non ha attualmente veicoli disponibili.

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Vedi tutte le recensioni

Outdoorsy

0luglio 2022

The Host canceled the booking 2 days before departure. This is an automated posting.

Wayne N.

5luglio 2022

100% Amazing! First, would like to say how wonderful it was to work with Doug(the owner)…we are 1st time RV’ers and didn’t know one thing about how to operate an RV, Doug gave us a step by step walk through on everything we needed to know to be confident. The RV was clean, well appointed and the perfect size for a family of four to have an amazing summer road trip….my kids cried at the end when we had to return the RV! Roasting marshmallows outside by the fire and watching Netflix at the same time on the outdoor TV will make every passenger happy! Lastly, I must reiterate how accommodating the owners were and how grateful we are for making this one the best family vacations ever!

Miranda E.

1aprile 2022

At first, the owner was nice. But the 1st time we spoke I asked him about an unlimited mileage deal he asked where I was going and I told him Texas because my husband passed away and we were going to have a service there. He said let me send you a quote. I asked him if that quote included everything and he said yes. Once he got me there he decided to tell me it was 50 cents a mile after 2000 miles for my trip.i was stuck as I was out of time to leave. Things kept changing.. There was a broken TV from the start And when I return he tried to say that I broke another but I had seen that TV powered on that morning. I would not trust this owner. Seems he's after money. I cleaned the rv before returning and he told me it was disgusting. He also told my mom that he recorded us the entire trip which is illegal and I have spoken to the police. Overall he made my trip to have my husband's service very stressfull.

risposta di Doug

This review was posted by the renter in retaliation of the thousands of dollars they were charged after trashing our RV.

Lenka K.

5gennaio 2022

Thanks to Doug, our trip was fantastic. He was very accommodating to us in everything. We have not met such a nice, decent, helpful and reliable person for a long time. It was our first experience with RV and it was amazing. Doug had a lot of patience with us and explained everything to us in great detail. Whenever we needed advice during the trip, he was always there for us. 5 stars is not enough for Doug :-) We would love to rent it again and anytime

1 Foto inviate da Lenka K

Steven H.

5agosto 2021

This was our first RV experience and it was incredible. Doug did a great job walking us through all that we needed to know and making sure that we felt comfortable using the RV. His wife also provided a great instruction book on step by step instructions on how to setup and break down. Great experience and would definitely rent from Doug again. Highly recommend!

1 Foto inviate da Steven H

Deanna S.

5luglio 2021

I need more than 5 stars for Doug. He was accommodating, informative, extremely helpful when we were on the road and needed to drive up a steep hill. When we needed assistance he was always available. This was technically our first RV trip and we were a bit nervous. Okay, me more than my husband. The RV was clean, roomy and had everything we needed. My 15 year old daughter on the drive back home asked to book our next trip with Doug because she wants this RV again. When I asked what did she like, her reply was, "it's cozy and I like the fact that I can escape to have alone time when no one else is in here".

3 Photo inviate da Deanna S

David B.

5maggio 2021

Wonderful Experience from the beginning to the end. The Vehicle far exceeded our expectations adn we had no issues during our 10 day trip. This was our first use of an RV ever so we had a ton of questions. The owner Doug was patient and wonderful from the time we began our research to the turn in of the vehicle. Unbelieveanbly responsive to the numerous questions we had before and during the trip.

Victoria A.

5aprile 2021

The RV was super clean and Doug was fantastic. It was our first time renting a big RV and Doug showed me how to turn and the entire operation of the RV. We had a great time exploring the FL springs and riding bikes. Will definitely rent from him again.

Brett S.

2gennaio 2021

The RV was given to us with damage which made our experience not so great.

risposta di Doug

The situation: The Damage you are referring to was external and purely cosmetic (caused by the previous renter). Time did not permit for the repairs; which left us with 2 options. Cancel your reservation or have it check out by a mechanic to ensure safety and allow you to go on your trip over the Christmas/New year holidays, we chose the latter. Everything was shown to you and we were upfront about it and showed you the work around for the slide which was opening slowly.My accommodations to your needs: Your scheduled pick up time was 3 pm, I agreed to move it up to 12:30. You showed up at 11:45. Even though you showed up 45 minutes early, we were still able to have the rig ready for you and you left our lot before 12:30. I had to force you to walk through some of the actions during the orientation as you believed yourself to be an experienced RV'er. I now view this as ironic as you told me that you rented an RV a few months prior from the big dealership and had many problems with their brand new model as well.My Actions to resolve: (By the way this was Christmas Eve at 7 pm and carried over to Christmas day.) My wife and I called dozens of mobile mechanics and repair shops to no avail as they were all closed for the holiday. We did however finally convince a repair shop along your route to stop the work they were doing to fix the entry door. They stopped to help. I paid them. But, they did not fix anything as there was nothing to repair. All that was needed was to push the door shut and lock it. For this simple explanation, I paid them for their time because they had to take time away from helping their customers, all of this without mentioning my stress and anxiety over the Christmas holiday trying to resolve a problem that didn't actually exist.Continuing Problems: Your problems continued with other things that didn’t work or were broken. Upon your return we took the rig to our mechanic at the dealership and there was zero evidence of any of the problems you complained about. However, there did turn out to be damage as the bedroom door was ripped off the tracks and a dime sized whole in the bathroom door; all of which occurred during your trip.Our Remedy: Before the damage you caused was known to us and prior to us taking our rig to our mechanic, where he did not find any of the issues in which you referred during your trip, we agreed to waive $478 in mileage overage fees.
I am sorry you had a bad experience. My wife and I are very hospitable people who go above and beyond to help our guests. We did this in your situation and as it turns out, we were trying to fix a problem that didn’t exist. These issues were not visible to me or the mechanic at the dealership. There were no repairs necessary other than the interior damage that you caused.

Charlie B.

5novembre 2020

Doug was very knowledgeable about how to handle the RV, and he made himself available at most any time for any issues we might have. The RV was great and he was very easy to work with. I would highly recommend him to any RVers.

Oscar S.

5novembre 2020

Best trip ever. Doug is an amazing host. RV was exactly what we expected! Thank you.

Sandi D.

5ottobre 2020

Everything was clean and in great condition. Doug was very easy to work with.

Kris M.

5ottobre 2020

Would highly recommend! This was our first time driving an RV and Doug was very thorough in walking us through all the features and was quick to respond with any questions we had during our trip, making everything was much easier than we anticipated. This RV is gorgeous and super clean. We had such a great time with our kids and the bunk beds were a huge hit.

Ammanda S.

5settembre 2020

Never rented an RV before. We traveled with our 2 year old from FL to WI and it was a blast! Doug was great to work with, easy communication, always available and super flexible. We are so happy with the RV and it made our trip much more enjoyable. Everything was clean and in great working condition as expected, no issues the whole drive.

Barton Y.

5agosto 2020

Excellent experience. I would highly recommend renting this unit. Brand new and ice cold air! The unit was immaculate and delivered with full set up at Disney.

1 Foto inviate da Barton Y

John B.

5agosto 2020

RV was in immaculate condition, Doug and his wife thought of all the extras to make our camping trip amazing. Would totally recommend renting this stunning RV!

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