4.8
Membro di OutdoorsyOspite dal luglio 2020
100% di tasso di rispostaRisponde generalmente in meno di 6 ore
About Sean's RV rentals
Our family has recently discover the joy of RV camping and would love to share our RV so that other families can discover the same joy. Our most recent camping trip was Mammoth Lakes where we were able to do some hiking and boating.
4.8
Membro di OutdoorsyOspite dal luglio 2020
100% di tasso di rispostaRisponde generalmente in meno di 6 ore
Nessun veicolo disponibile per ilo noleggio
Sean Pham non ha attualmente veicoli disponibili.
Ricordi di viaggio con il veicolo di Sean Pham
Rachel N.
5settembre 2023
The RV ran great and was so easy to park in our campsite! I actually backed it in and set it all up myself. The refrigerator and freezer worked great too. My ice cream and ice were kept frozen! Sean Pham was a great host and was available for any questions I had.
risposta di Sean
Thank you Rachel for being a great renter . Look forward to your next rental
5 Photo inviate da Rachel N
Alexi R.
5marzo 2023
Garry B.
1dicembre 2022
Rv was filthy on pickup. Long black hairs in shower and bathroom floor. A strong vomit smell in kitchen seating area, sticky substance on eating table- someones trash under table -no bedding -/ had to buy our own. One coffee cup- no coffee or coffee maker. Broken sink. Sticky substance on toilet seat. Overall a terrible experience. Had covid tests as soon as we got home.
risposta di Sean
Thank you for your review. I just want to note that during the check out process, no concerns were brought up. Our pre-checkout pictures submitted to Outdoorsy supported that the unit is clean. We spent approximately 30 minutes together in the RV for the walk-through and neither party noted any smell or dirty conditions. Our listing states “only bed sheet for queen is included, additional bedding may be requested”. If you had communicated to us ahead then we would have been able to provide extra beddings. Our RV is inspected and maintained at least every 90 days based on Outdoorsy’s guideline. When you called after departure, we clarified what our preparation and supplies included (which were also spelled out on our listing) and offered you an option to bring back for a full refund if you are not satisfied. However, you opted to keep the RV for your entire trip. From our understanding, you were insistent on a refund for the prep fee because you thought the total for our RV rental was too high. We are sorry to hear, after the RV is already picked up, that your feel the total cost is too high as total rental cost is provided by Outdoorsy at time of booking. We explained to you that approximately $200 of the rental cost was insurance, taxes and Outdoorsy’s service fee which we don’t collect. We are sorry your experience wasn’t better and hope no one got COVID after your gathering with friends as it’s surging during this holiday season.
4 Photo inviate da Garry B
Miles C.
5novembre 2022
This is our first RV trip and we are so lucky to have found Sean. He is so considerate and helpful. I don't think there's anyone else who can do better than him!!! He provided us full guidance not only on RV but also for trips. He always responded fast and super caring!! We will do a second trip with his RV next time for sure!!!
If you are new, get this one!!!!I can't recommend more
If you are new, get this one!!!!I can't recommend more
2 Photo inviate da Miles Christian Y
Ricardo B.
5ottobre 2022
risposta di Sean
Always a pleasure working together. Look forward to another rental with you again soon.
Fabian J.
5maggio 2022
risposta di Sean
Thank you for renting from us. Hope to see you again soon.
John E.
5febbraio 2022
Had to rent Sean's RV for a work trip dry camping in the desert for 4 nights. This RV made the trip very easy and comfortable. Sean's communication and attention to detail are second to none. I will be renting this RV again for future pleasure trips with the family as well for any more work trips when they come up.
risposta di Sean
Thanks John for renting from us. It was a pleasure working with you. Hope to see you again soon.
David P.
5novembre 2021
Sean was great
Daron Y.
5ottobre 2021
My wife and I and our 3 kids had a great trip up the California coast in Sean’s RV. Sean was great, helpful, and communicative from day 1. The RV was prefect for our family and trip and everything worked great. We’re grateful for the memories our family was able to make on this trip.
Kenneth N.
5ottobre 2021
Trip was great. Communication was excellent and very easy pick up and drop off.
RV was Immaculate and operating instructions were explained perfectly.
Would definitely recommend to anyone and everyone.
RV was easy to drive and everything was stress free.
Great trip. Will definitely do it again
RV was Immaculate and operating instructions were explained perfectly.
Would definitely recommend to anyone and everyone.
RV was easy to drive and everything was stress free.
Great trip. Will definitely do it again
Nandy R.
5agosto 2021
This was our first time renting/ driving an RV and thanks to Sean for being thorough when giving RV instructions, our trip was great.
The RV was clean and slept 5 (2 adults, our 3 kids) of us comfortably.
+clean RV
+excellent communication
Made for a fun trip!
The RV was clean and slept 5 (2 adults, our 3 kids) of us comfortably.
+clean RV
+excellent communication
Made for a fun trip!
Farrah L.
5agosto 2021
Farrah L.
5agosto 2021
Very helpful! Thanks to Sean, we enjoyed our trip and felt like experienced RV-ers after his through walkthrough.
Gile K.
5agosto 2021
Sean, the owner of the RV we rented, went far and beyond what was needed for us to even start our vacation. His RV which was rented prior to our vacation, was returned completely damaged. We did not feel comfortable considering the type of damage. Sean was unbelievable! He was determined to have the RV completely restored, and he did within 3 days of our departure! Thank you so much Sean! We had a fantastic vacation!
Mary C.
5agosto 2021
Jon A.
5luglio 2021
The RV was more than I expected! This was my first time ever renting one. The owner was extremely kind, thoughtful, and took his time to go over instructions. Picking the RV up and returning it was so easy. I will rent from the same owner time and time again.
risposta di Sean
Thank you Jon for your kind words. I appreciate you and your thoughtfulness as well. I would definitely rent to you again!!! Thank you
