4.8
Membro di OutdoorsyOspite dal luglio 2020
Comunicazione
4.9100% di tasso di rispostaRisponde generalmente in meno di 6 ore
Chi è Sean Pham
Our family has recently discover the joy of RV camping and would love to share our RV so that other families can discover the same joy. Our most recent camping trip was Mammoth Lakes where we were able to do some hiking and boating.
4.8
Membro di OutdoorsyOspite dal luglio 2020
Comunicazione
4.9100% di tasso di rispostaRisponde generalmente in meno di 6 ore
Ricordi di viaggio con il veicolo di Sean Pham
Rachel N.
5settembre 2023
The RV ran great and was so easy to park in our campsite! I actually backed it in and set it all up myself. The refrigerator and freezer worked great too. My ice cream and ice were kept frozen! Sean Pham was a great host and was available for any questions I had.
risposta di Sean
Thank you Rachel for being a great renter . Look forward to your next rental
5 Photo inviate da Rachel N.
Garry B.
1dicembre 2022
Rv was filthy on pickup. Long black hairs in shower and bathroom floor. A strong vomit smell in kitchen seating area, sticky substance on eating table- someones trash under table -no bedding -/ had to buy our own. One coffee cup- no coffee or coffee maker. Broken sink. Sticky substance on toilet seat. Overall a terrible experience. Had covid tests as soon as we got home.
risposta di Sean
Thank you for your review. I just want to note that during the check out process, no concerns were brought up. Our pre-checkout pictures submitted to Outdoorsy supported that the unit is clean. We spent approximately 30 minutes together in the RV for the walk-through and neither party noted any smell or dirty conditions. Our listing states “only bed sheet for queen is included, additional bedding may be requested”. If you had communicated to us ahead then we would have been able to provide extra beddings. Our RV is inspected and maintained at least every 90 days based on Outdoorsy’s guideline. When you called after departure, we clarified what our preparation and supplies included (which were also spelled out on our listing) and offered you an option to bring back for a full refund if you are not satisfied. However, you opted to keep the RV for your entire trip. From our understanding, you were insistent on a refund for the prep fee because you thought the total for our RV rental was too high. We are sorry to hear, after the RV is already picked up, that your feel the total cost is too high as total rental cost is provided by Outdoorsy at time of booking. We explained to you that approximately $200 of the rental cost was insurance, taxes and Outdoorsy’s service fee which we don’t collect. We are sorry your experience wasn’t better and hope no one got COVID after your gathering with friends as it’s surging during this holiday season.
4 Photo inviate da Garry B.
Ricardo B.
5ottobre 2022
risposta di Sean
Always a pleasure working together. Look forward to another rental with you again soon.
Fabian J.
5maggio 2022
risposta di Sean
Thank you for renting from us. Hope to see you again soon.
John E.
5febbraio 2022
Had to rent Sean's RV for a work trip dry camping in the desert for 4 nights. This RV made the trip very easy and comfortable. Sean's communication and attention to detail are second to none. I will be renting this RV again for future pleasure trips with the family as well for any more work trips when they come up.
risposta di Sean
Thanks John for renting from us. It was a pleasure working with you. Hope to see you again soon.
David P.
5novembre 2021
Sean was great
Daron Y.
5ottobre 2021
My wife and I and our 3 kids had a great trip up the California coast in Sean’s RV. Sean was great, helpful, and communicative from day 1. The RV was prefect for our family and trip and everything worked great. We’re grateful for the memories our family was able to make on this trip.
Nandy R.
5agosto 2021
This was our first time renting/ driving an RV and thanks to Sean for being thorough when giving RV instructions, our trip was great.
The RV was clean and slept 5 (2 adults, our 3 kids) of us comfortably.
+clean RV
+excellent communication
Made for a fun trip!
The RV was clean and slept 5 (2 adults, our 3 kids) of us comfortably.
+clean RV
+excellent communication
Made for a fun trip!
Gile K.
5agosto 2021
Sean, the owner of the RV we rented, went far and beyond what was needed for us to even start our vacation. His RV which was rented prior to our vacation, was returned completely damaged. We did not feel comfortable considering the type of damage. Sean was unbelievable! He was determined to have the RV completely restored, and he did within 3 days of our departure! Thank you so much Sean! We had a fantastic vacation!
Stephanie R.
5luglio 2021
1st time RV renters, Sean made it easy! He was very responsive and super helpful. RV had everything we needed for a great trip up the California Coast! Enjoyed the space and the experience, would rent from again :)
7 Photo inviate da Stephanie R.
Heather G.
5giugno 2021
Best experience! Great Rv! Great customer service! All around extremely happy! Will be renting from Sean again!
1 Foto inviate da Heather G.
Heather G.
5giugno 2021
Sean was so incredible, helpful and went out of his way! Even rushed home from work to make our trip happen for us last minute! The rental is amazing and made for the best trip! We will definitely be renting from him again!
2 Photo inviate da Heather G.
Bobby M.
5marzo 2021
Sean is super helpful, and was very accommodating to get my walkthrough done and make sure I was fully equipped for this trip. We took this awesome Rig to Idaho full of kids and food. What a great trip, great motorhome, and great guy to rent from. Thank Sean, I will be seeing you again!
risposta di Sean
Thank you Bobby for being a great renter. Hope to see you again soon
Brad L.
5novembre 2020
This was my first Outdoorsy rental, and Sean made this very easy. The RV is set up with all the things we needed (and forgot to bring). Sean is a genuinely friendly guy. He is more than fair with the custom changes we needed (additional mileage, repairs, time of pickup and return). Bonus, he lives in Corona, so the mileage is shorter when picking up and heading out of LA or OC to the great outdoors. I highly recommend this rental from Sean!
BTW: The picture is the RV at 282 ft below sea level in Badwater, Death Valley. The sign on the mountain behind the RV reads “sea level”.
BTW: The picture is the RV at 282 ft below sea level in Badwater, Death Valley. The sign on the mountain behind the RV reads “sea level”.
1 Foto inviate da Brad L.
Diego E.
5ottobre 2020
We had an excellent experience. It was our first time in the RV, so it took us a few days to get acquainted with it, but after that, everything was smooth sailing.
Sean was a great host. He provided most things we needed and was available to answer our questions.
Sean was a great host. He provided most things we needed and was available to answer our questions.
23 Photo inviate da Diego E.
Navid K.
5ottobre 2020
We had a great first experience with an RV. Sean was great-very nice, always available, and extremely helpful with teaching us how to use and do everything. We would highly recommend this very comfortable and spacious RV with all of the amenities you need and we would highly recommend renting with Sean!
3 Photo inviate da Navid K.
