Membro di OutdoorsyOspite dal febbraio 2020

79% di tasso di rispostaRisponde generalmente in meno di 12 ore

Informazioni su i noleggi di camper di Aisha

5.0

Membro di OutdoorsyOspite dal febbraio 2020

79% di tasso di rispostaRisponde generalmente in meno di 12 ore

1 RV available to rent

Chloe the Promaster with extra bedCamper vanPosti letto 312 piede
Portland, OR
5.0 (4)

Ricordi di viaggio con il veicolo di Aisha Steger

Vedi tutte le recensioni

Ali L.

5.0giugno 2026

i rented the van for a race event with trailhead camping, while traveling with my dog. Aisha was the best host -- super friendly and communicative :) thank you for a great trip and eager to book another one soon!!!

Paul G.

5.0giugno 2026

Seowoo L.

5.0giugno 2026

Wil K.

5.0maggio 2026

We had a wonderful trip in the camper van, and Aisha was super communicative and helpful. The van is so pleasant and comfortable. Looking forward to renting it again sometime!

Ezequiel ‘Zeke’ M

5.0luglio 2022

Aisha was incredibly communicative and gracious. When there was a slight issue, she over accommodated. We will definitely use her camper again when we get the chance! The camper was very easy to use and was perfect for what we needed.

Malka G.

1.0luglio 2022

The trip was a once in a lifetime vacation for myself and my kid; I work in social services and getting the time off and funds to do this cannot be repeated. The safety of myself and my child are my main concern, but the frustration added to the loss of a very important trip effectively ruined our experience.Beginning July 12, the refrigerator no longer functioned properly. I lost food (my daughter and I both have dietary needs that are near impossible to address in a national park), and I had no way to keep food safe to eat for the rest of the trip. Camping for days without the food we needed was not safe.
Sometime over the next 24 hours, the electricity (the outlet and the lighter plugs) stopped working. The solar inverter and water pump would not work. We did not bring water because we believed we had access through the sink. Only the light near the back doors worked for us to see at night. We did not bring extra lights because we didn’t think they’d be necessary. Relying on non-existent solar power and water was not safe.
On July 15, I awoke at 5am gagging because the air in the van was incredibly noxious. The smell was of strong sulfur, and since I’d been feeling sick before going to bed, I turned off the propane in case there was a leak. A fellow camper suggested I try filling the grey water tank, which was low after needing to be emptied previously. I was told that since the water pump had stopped working days before, it’s possible that a broken gas barrier, which would’ve existed with enough water present, allowed the horrible fumes to develop. I don’t know if that was the actual cause, but after filling the tank with some antibacterial soap and buckets of water, the smell remained. We had to leave the park that day, and the van had to come with us. My child could not breathe in the van and had to ride with friends (whom I can’t imagine surviving this trip without). I had to open all of the windows and drive for hours in 96 degree heat before the smell dissipated. The noxious fumes we breathed all night were unhealthy and unsafe.
Without electricity or the use of the lighter plug, I had to drive for the last three days without charging my phone. A single mom and her child driving through five states in summer without a cell phone was not safe.Because I did have four days with the camper functioning as advertised, I offered the owner keep my payment for those days at the designated rate. In addition to a refund of the remaining funds, I asked for the $500 security deposit to be returned in full as well. At the time I dropped off the vehicle, the owner implied that she was amenable to my request and told me to follow up with the Outdoorsy team to attain the refund. Once I did, I was informed that the owner is contesting my dispute. She has already taken $145 out of the deposit in spite of the horrendous situation she put me and my child in with this vehicle.Outdoorsy says they are working to help with a resolution. I want to believe this very much. However, they asked me for documentation of the problems listed above to prove my side. Besides the texts I sent the owner once I had access to electricity and WiFi, as well as the claim I began with customer service before the end of the trip, I do not have physical or electronic evidence. Without electricity, I could not charge my phone; even if my phone had been charged, I do not see how I could document something not working, such as an outlet, in a photo. I definitely was not thinking about ways to document the toxic smell that chased us out of the van for a solid day, while I was gagging, trying to make sure my kid was okay, and figuring out how we could get home safely.When I dropped off the vehicle, the owner told me she just "fixed it" and spent money on a repair prior to a trip a couple took over the July 4th weekend, noting that they had no problems or complaints. The fact that the people before me did not have a problem on their trip does not mean something else couldn't have gone wrong with the very old vehicle the following week. She also told me at the time of drop off that in light of my experience (and her new job), she was going to sell the vehicle, no longer advertising it for rent on Outdoorsy. That says a lot to me about how seriously she took my dispute at the time. Regardless of what she decides to do and what future renters may decide to do, it is clear I need a resolution with a significant refund immediately from Outdoorsy to make things right and to show they care about the safety of the single parents (or anyone) who venture out with the vehicles they promote on their platform.

Adeline K.

5.0giugno 2022

Katie M.

5.0giugno 2022

Comfy van, great stuff! Aisha was communicative and good to rent from.

Kimberly Y.

5.0luglio 2021

Blue Betty is solid! We had the greatest road trip wandering through the beautiful terrain of Oregon without a care in the world because this van held it down! Aisha was also very accommodating and communicative. We hope to hang with Betty again.

2 Photo inviate da Kimberly Y

Juan P.

5.0giugno 2021

Aisha was super helpful. Betty Blue was solid, had a lot of faith that she'd get the job done.

1 Foto inviate da Juan P

Lloyd C.

5.0giugno 2021

The van was fun, we discovered that campgrounds CAN be quiet, and friend's driveways work as well :) Our host was super helpful , flexible, and responsive. We enjoyed renting the camper.
Might be a tight squeeze for 4 people.

WJ W.

4.0giugno 2021

This rig was perfect for me on this particular trip. Aisha gave me a clear run through before I headed on my way. As my schedule was a bit tight, she didn't have the time to do a complete cleaning but it was certainly fine for me. I camped on a private property with electricity and she had filled it with water so I was set. If my trip was longer, a shower would have been useful but fortunately, I had a friend with a house nearby. Good times!

Josh K.

5.0maggio 2021

Bob M.

5.0maggio 2021

Informazioni su i noleggi di camper di Aisha

1 RV available to rent

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