11 recensioni
(3.9)Outdoorsy
0agosto 2022
The Host canceled the booking 7 days before departure. This is an automated posting.
Outdoorsy
0agosto 2022
The Host canceled the booking 2 days before departure. This is an automated posting.
Peter M.
5luglio 2022
Great experience. The van was exactly as it is described. Donovan was super helpful and responsive throughout my rental, answering questions I had promptly. Donovan even arranged to let me pick up and drop off the van at the airport which was super helpful.
Tom S.
5novembre 2021
Van had everything we needed
Very comfortable
Will use again
Very comfortable
Will use again
Outdoorsy
0settembre 2021
The Host canceled the booking 2 days before departure. This is an automated posting.
Kale V.
1settembre 2021
Stay far far away. This van is a hunk of junk. Donovan was no where to be found. I showed up and there were two people there that handed me the keys with no introduction what so ever. When I asked for a tutorial they texted me couple of videos to watch and sent me on their way as they had no idea how to work it. When I got in van there was dirt all over bed and there was sticky goop near the steering wheel and a stiff sock on the floor. This was my first time with outdoorsy so I just went on with my business in good faith. I cleaned out van when I returned it. No one was there to meet me. When I reached out to Donovan he did not answer. I tried to find the text with the videos and reached out to the lady. She said park it on the side of the street (unsafe neighborhood) leave keys in gas tank and don’t lock the van. So obviously no one was there to inspect. For all I know a homeless person may have tried to open and sleep in it. I then get an email next day that my $500 deposit was being held bc it was not cleaned which was an absolute lie. Not to mention there was no one there to return it to. Donovan is trying to steal security deposits. Stay far away from this guy. If you don’t take my advise I guess make sure you take plenty of pictures. Below picture shows that all I had in van was a jug of water and gold fish and dude is trying to charge me $500
risposta di Donovan
This is simply false. Our posting includes full details and instructions on how to do everything. Someone completed the entire handoff and Kale signed for it. I have numerous communications with Kale thanking me for an excellent van and asking for many adjustments to the agreement. Then the van was returned damaged, dirty, and late - all three were items that warranted us keeping the security deposit. Kale put windshield wiper fluid in the DEF which caused a $2,000 trip to the mechanic. The van is in a locked area protected by CCTV and private security. I've never tried to steal a security deposit, ironically, this is the only renter that I've kept a security deposit from. As you can tell by the grammar and general tone of Kale's review, there's a cognitive issue and I don't want to call Kale out any more than Kale has done so implicitly. Most of our reviews are 5 stars for a reason and are very flexible with all parties that rent the van. Kale simply broke every rule, damaged the van, picked it up late, returned it late, and was unreasonable. I would not rent to Kale.
1 Foto inviate da Kale V
Anne T.
5giugno 2021
Super cute van, easy to drive and park despite the size! Tons of storage, super functional and clean. The owner and his assistants were super friendly and super-responsive both before and during the trip. Would rent this vehicle again without reservation🙂
Michael B.
3giugno 2021
Sadie H.
3febbraio 2021
Donovan was fairly responsive to messages, although pick up and drop off were coordinated through someone else. They were an hour late when I went to pick up the van, and I got excuses like traffic, waiting for the van to dry after being cleaned, and putting gas in it, but I’m fairly sure traffic wasn’t an issue that day, the gas tank was only 1/4 full, and I would have been happy to deal with a little cleaner on the floors if it meant I wouldn’t have to wait. There were lots of little fixes that need to be made to the van, like cabinets falling apart and latches being stuck. I was told the van had off-grid heating, but the tiny electric space heater provided would only run on shore power. The heater ran all night and couldn’t keep up in freezing temps. The van stayed around 50-55 degrees, even with the window insulation screens in place. The toilet was fine for #2, but when I got the van, the urine tank was completely full and was frozen solid, so I couldn’t even empty it. The van has a tail light out and the license plate lamps were out as well. I’m glad I didn’t get pulled over. I understand the limitations of a converted van, but overall, this was an uncomfortable trip.
Robby K.
4gennaio 2021
My fiancé and I were looking for a unique way to spend our anniversary amidst the pandemic so we loaded up or snowboards and wiener dog (Archie) to head for the Northern Lower Peninsula of Michigan.
1 Foto inviate da Robby K
DeLease H.
5ottobre 2020
Donovan was excellent and easy going for a first time vanner. He answered my questions quickly. He explained the in and outS of his van. My dog and I had a blast on lake St. Clair and Huron.
3 Photo inviate da DeLease H