Jonathan was quick to answer any questions I had before my trip, and was timely for drop-off and pick-up. He was friendly and thorough.My campground didn't have water or electricity hookups, so I wasn't able to take advantage of the awesome oversized fridge or air conditioner, but it was great to have a bathroom and sink with plenty of fresh water for hand washing! He hooked up solar panels for us, and does offer a generator as an add-on. The trailer was fully stocked with dishware, included a table that can be used inside or outside, and had a really comfortable bed.Overall, I really enjoyed the experience and would definitely recommend this trailer to a couple or small family!