Timothy and his buddy Dario are both very experienced with RVs -- if they rent your RV, you can be sure it will be very well taken care of -- they returned it better than they got it -- and you won't be sorry working with either of them.They both displayed a very high level of care & respect for our RV. They both seemed to have a sixth sense when it came to the RV and even fine tuned things that I was less sensitive to -- and informed me about it. Timothy almost instantly figured out the generator and had it running smoothly in minutes. Dario, seemed to "feel" something a "little off" while driving -- so he stopped and made sure all the tires were inflated to the optimum level.In a business where you're taking risks that your property will be cared for, it's gold. Brings some faith back to humanity, lol.